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TERMS & CONDITIONS

Last updated: October 6, 2025

 

Welcome to The Cove (“we,” “our,” or “us”). By accessing or using our website [insert your website URL], you agree to be bound by these Terms and Conditions and our Privacy Policy. Please read them carefully before using our services.

 

 

1. General Information

 

The Cove provides professional facial and skincare treatments. The content on this website is provided for general informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment.

By using this site, you confirm that you are at least 18 years old or have parental consent to use our services.

 

 

2. Appointments and Cancellations

 

  • Appointments can be booked online, by phone, or in person.

  • We kindly request at least 24 hours’ notice for cancellations or rescheduling.

  • Appointments canceled with less than 24 hours’ notice, or no-shows, may result in a cancellation fee equal to part or all of the booked service.

  • Multiple late cancellations or missed appointments may require prepayment for future bookings.

 

 

3. Payments

 

  • Prices are listed in U.S. dollars (USD) and include applicable taxes unless stated otherwise.

  • We accept major credit/debit cards, cash, or approved electronic payment methods.

  • Gift certificates and promotional offers are non-refundable and non-transferable, and must be used before their expiration date.

  • Prices and promotions are subject to change without notice.

 

 

4. Health and Safety

 

  • Please inform your esthetician of any allergies, skin sensitivities, medications, or medical conditions before your treatment.

  • Some treatments may not be suitable for certain health conditions; your provider will advise if modifications are necessary.

  • The Cove reserves the right to refuse service if a treatment is deemed unsafe or inappropriate.

  • Our facilities adhere to strict hygiene, sanitation, and safety standards in compliance with Puerto Rico health regulations.

 

 

5. Products and Results

 

  • Results from treatments and skincare products vary depending on individual skin type, condition, and consistency of care.

  • All product information and treatment descriptions are provided for informational purposes only and do not guarantee specific outcomes.

  • The Cove is not liable for allergic reactions or results that differ from client expectations when pre-treatment instructions are not followed.

 

 

6. Website Use

 

  • You agree to use our website only for lawful purposes.

  • You may not copy, reproduce, distribute, or exploit any part of the website or its content without prior written consent.

  • We reserve the right to modify or remove any part of the website, including pricing and descriptions, at any time without prior notice.

 

 

7. Intellectual Property

 

All materials on this website — including text, images, graphics, logos, and layouts — are the property of The Cove or its licensors and are protected under U.S. copyright and trademark laws. Unauthorized use is strictly prohibited.

 

 

8. Limitation of Liability

 

To the maximum extent permitted by law, The Cove shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from:

 

  • The use or inability to use our website or services.

  • Allergic reactions, side effects, or outcomes related to treatments or products.

  • Any unauthorized access to or use of your personal information.

 

Clients are responsible for providing accurate information and following all pre- and post-treatment care instructions provided by their service professional.

 

 

9. Privacy

 

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data in compliance with U.S. and Puerto Rico privacy standards.

 

 

10. Governing Law

 

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Puerto Rico and applicable federal laws of the United States.

Any disputes arising under these terms shall be resolved in the competent courts of San Juan, Puerto Rico.

 

 

11. Contact

 

If you have any questions about these Terms and Conditions, please contact us:

 

📍 The Cove

Thecovepr@gmail.com

+17872434778

Thecovepr.com

In general, what should you cover in your Terms & Conditions?

  1. Who can use your website; what are the requirements to create an account (if relevant)

  2. Key commercial Terms offered to customers

  3. Retention of right to change offering

  4. Warranties & responsibility for services and products

  5. Ownership of intellectual property, copyrights and logos

  6. Right to suspend or cancel member account

  7. Indemnification

  8. Limitation of liability

  9. Right to change and modify Terms

  10. Preference of law and dispute resolution

  11. Contact info

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You can check out this support article to receive more information about how to create a Terms and Conditions page.

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The explanations and information provided herein are only general and high-level explanations, information and samples. You should not rely on this article as legal advice or as recommendations regarding what you should actually do. We recommend that you seek legal advice to help you understand and to assist you in the creation of your Terms.

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