PRIVACY POLICY
This Privacy Policy describes how The Cove (“we,” “our,” or “us”) collects, uses, and protects the personal information you provide when using our website [insert your website URL] and related services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide to Us Directly
When you:
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Book an appointment
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Contact us via form, email, or phone
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Subscribe to newsletters or promotions
We may collect your:
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Name
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Email address
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Phone number
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Appointment preferences
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Optional health or skin-related information for treatment suitability
b. Automatically Collected Information
When you visit our website, we may collect:
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IP address and browser type
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Device and operating system information
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Pages visited and time spent on the site
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Cookies and analytics data
This helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
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Schedule and confirm appointments
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Provide requested services and customer support
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Send appointment reminders or updates
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Communicate promotions, new treatments, or spa updates (only with your consent)
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Improve our website and services
We will never sell, rent, or trade your personal information to third parties.
3. Sharing of Information
We may share limited data with:
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Service providers that support our website, booking system, or email communications (under confidentiality agreements)
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Legal authorities, if required by law, subpoena, or to protect the rights and safety of The Cove and our clients
All third-party partners are required to handle your data securely and in compliance with privacy laws.
4. Data Storage and Security
We take the protection of your data seriously and use appropriate technical and organizational safeguards to prevent unauthorized access, disclosure, or misuse.
Your data is stored on secure servers located in the United States, and access is restricted to authorized personnel only.
5. Cookies and Tracking
Our website may use cookies and analytics tools (such as Google Analytics) to understand visitor behavior and improve our site.
You can disable cookies in your browser settings, but some features of the website may not function properly as a result.
6. Your Rights
You have the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your data (where legally permitted)
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Withdraw consent to receive marketing communications at any time
To exercise these rights, please contact us at [your email address].
7. Email and Marketing Communications
If you choose to subscribe to our mailing list, we may send occasional emails about promotions, new treatments, or events.
You can unsubscribe at any time using the “Unsubscribe” link in our emails or by contacting us directly.
8. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our services and website are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
If we learn that a minor has provided personal data, we will delete it immediately.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the “Last updated” date at the top.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📍 The Cove
+17872434778
Thecovepr.com